Account and personal data removal

Data Deletion

You can request deletion of your oOpsCentre account or personal profile data at any time.

How to request deletion

  1. Email the support team from the email address associated with your account.
  2. Use the subject line “oOpsCentre data deletion request”.
  3. Include your account email or phone number and, if applicable, the organization or event name.
Email deletion request

What may be deleted

We will review and remove account profile information that identifies you, such as contact details and profile preferences, unless retention is required for security, legal, billing, audit, or operational continuity reasons.

Operational records

oOpsCentre is used for event operations. Some event records, such as task history, dispatch handoffs, safety notes, scan logs, reports, and messages, may need to remain available to the organization that created them. When possible, personal identifiers are removed or minimized while preserving required operational records.